Service & Support
Find Your Documents Below
- Need to get something fixed?
- Need to make changes to your system?
- Need to add or delete codes?
- Need to update your account?
- Need an owner’s manual for your system?
- Need a refresher course?
We provide the documents you need to help manage your security system. From user manuals and quick start guides, to product specifications and wiring diagrams, we have everything you need to get up and running quickly and easily.
For all service needs, please call 314-725-2848 and ask for service. Feel free to also send your request for service by email to [email protected].
ADEMCO 5828/5828V
The ADEMCO 5828 and 5828V are wireless keypads that can be used to operate and get status updates from your security system. Get Documents
ADEMCO 6150RF
The ADEMCO 6150RF keypad/transceiver features wireless technology for your building's security system without the need for additional wiring or sacrificing zones. Get Documents
ADEMCO 6160RF
The ADEMCO 6160RF keypad/transceiver is a combination unit that combines the functions of several different devices into one. Get Documents
TUXEDOW
The TUXEDOW Touchscreen is used for quick and easy security system operation and control devices in the home such as, lamp modules, door locks, thermostats, and cameras. Get Documents
6290W Touchscreen
Equipped with web-hosting capabilities, the 6290W Touchscreen can be retrofitted into home electronic devices and systems without interference from common household wireless electronics. Get Documents
ADEMCO 6152RF
The ADEMCO 6152RF is a fixed addressable keypad/transceiver for use with Honeywell Control Panels. Get Documents
ADEMCO 6162
The ADEMCO 6162 is an addressable Custom Alpha Keypad designed for use with Honeywell Control Panels. Get Documents
Tuxedo Touch WIFI
Equipped with Wi-Fi capability and built-in Z-Wave® technology, Tuxedo Touch WIFI can be retrofitted into home electronics devices and systems without interference from common household wireless electronics. Get Documents
6280 Series
The 6280 Series graphical touch-screen keypads are Advanced User Interface (AUI) devices, which combine control of your security system, multi-media and premises lighting. Get Documents
VISTA-128BPT
The VISTA-128BPT uses microcomputer technology to monitor all protection zones (doors, windows, smoke alarms, etc.) and system status. Get Documents